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What is your return policy?
All our sales are final.
We do not accept cancellations, exchanges or refunds after orders have been placed.
Please Contact Us with any concerns and we will do our best to resolve the issue.
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What forms of payment do you accept?
We accept Venmo, PayPal, and Zelle.
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When do I submit my payment?
Your payment is due after your order has been confirmed, it will not be processed unless payment has been received.
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How do I submit an order?
By clicking on Order Now located under Productson the Menu Bar.
Click on Contact Us and send us a message.
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How long does it take for my order to be processed?
We will confirm your order within 24 hours after it has been placed. It can take anywhere from 3 to 10 business days for your order to be processed. Please keep in mind that personalized or a large order may take longer.
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Do you offer shipping?
We offer US shipping options; all shipping costs will be added to your total.
Free local delivery or pick-up for the Manassas, VA area.
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How can I contact the J & I team?
Contact us via email or social media. Click on Contact Us